ACP Termination
posted April 16, 2024
On January 11, 2024, we were notified by an order released by the FCC announcing steps to wind-down the Affordable Connectivity Program for internet subscribers due to a lack of additional funding from Congress.
With the end of the ACP program and April 2024 being the last fully funded month for the program, any customers enrolled in the Affordable Connectivity Program will no longer see the ACP discount on their monthly bill following the bills that will be processed on April 23, 2024.
Customers who have been receiving the ACP benefit are strongly encouraged to contact our Customer Care team to discuss other ways they may be able to save on their monthly bill such as bundled service discounts, other service plans, paperless billing, etc.
We will continue to share more details as it becomes available to us to keep our customers informed.
If you have questions or concerns, please send us a message using your SmartHub account or by calling Monday - Friday between 8 a.m. - 4 p.m.
ACP Termination
posted March 6, 2024
On March 4, 2024, the Federal Communications Commission (FCC) issued a public notice announcing that the last fully funded month of the Affordable Connectivity Program (ACP) is April 2024.
With the end of the ACP program and April 2024 being the last fully funded month for the program, any customers enrolled in the Affordable Connectivity Program will no longer see the ACP discount on their monthly bill following the termination of the benefit program.
The last bill ACP beneficiaries will receive the discount will be on the bills processed and printed on April 23, 2024. After these bills process in April, any customer enrolled in the ACP will no longer see the monthly ACP discount on future bills.
Customers who have been receiving the ACP benefit are strongly encouraged to contact our Customer Care team to discuss other ways they may be able to save on their monthly bill such as bundled service discounts, other service plans, paperless billing, etc.
We will continue to share more details as it becomes available to us to keep our customers informed.
If you have questions or concerns, please send us a message using your SmartHub account or by calling Monday - Friday between 8 a.m. - 4 p.m.
ACP Wind-Down
posted january 19, 2024
On January 11, 2024, we were notified by an order released by the FCC announcing steps to wind-down the Affordable Connectivity Program for internet subscribers due to a lack of additional funding from Congress.
The last fully funded month for the ACP discount is projected to be April 2024; however, this is an estimate and may change. Should April 2024 be the last fully funded month, any customers enrolled in the Affordable Connectivity Program will no longer see the ACP discount on their monthly bill following the termination of the benefit program.
The last day for consumers to qualify with the National Verifier and enroll with their internet service provider is February 7, 2024 by 11:59 p.m. EST. If you're not already qualified, please visit https://acpbenefit.org/ and follow the instructions provided by the National Verifier to complete an application.
If a customer's broadband service is stopped or the customer discontinues the ACP benefit, they will be unable to re-enroll after February 7, 2024.
We will continue to share more details as it becomes available to us to keep our customers informed.
If you have questions or concerns, please send us a message using your SmartHub account or by calling Monday - Friday between 8 a.m. - 4 p.m.
Affordable Connectivity Program
MGW is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30 per month towards internet services.
Am I eligible for the Affordable Connectivity Program?
You’re eligible to participate if you (or someone in your household) meet one of the following requirements:
Your entire household income is at or below twice the federal poverty level (for example, $60,000/year for a family of four, $29,160/year for an individual).
You participate in certain federal assistance programs such as Lifeline, SNAP/EBT, Medicaid, or free and reduced-price school lunch.
Only eligible households may enroll.