My Account Frequently Asked Questions
Paperless Billing Discount
Sign up for Paperless billing to save $2 on your bill each month.
Autopay
What is autopay?
EFT (Electronic Funds Transfer) is our autopay option allows you to use your debit/credit card or the information from your bank account to make payments. The electronic funds transfer takes place on the 18th of each month. If the 18th falls on a weekend date or holiday, the automatic payment will be processed on the following business day. This allows you the peace of mind of knowing you will not get behind or receive a late fee. We comply with all PCI compliance measures and best industry practices. Our customers privacy is their right and our duty.
Autopay setup
You can set EFT for your account using your SmartHub account any time, any day or by calling 877-579-9572 Monday - Friday 8:00 AM - 4:00 PM.
SmartHub
What is SmartHub?
SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.
How do I register to use SmartHub?
Follow our step-by-step guide to setup SmartHub today.
Payment Due Dates
We offer many convenient ways to make a payment. You can pay online, over the phone, or in person at one of our MGW Authorized Payment Centers using any form of payment except American Express.
All payments are due the 22nd of each month.
Payment Methods
There are multiple options to make pay your monthly service bill. View all the ways to make a payment here.